Slowness loading Chili Piper

Incident Report for Chili Piper

Resolved

Issue is resolved and Chili Piper is loading as expected. Our engineering has deployes further infrastructures changes to make sure this doesn't happen in the future. Thank you for your patience!

Posted Apr 07, 2022 - 16:38 UTC

Monitoring

We have identified the issue and we are now seeing a decrease in loading issues - this is now resolved. We are monitoring and working on a Root Cause Analysis.

Posted Apr 07, 2022 - 16:20 UTC

Investigating

Some customers are experiencing slowness in loading Chili Piper, our Reliability Engineering Team are looking into it. Routing functionality is not impacted. We'll update this post with updates

Posted Apr 07, 2022 - 15:47 UTC

This incident affected: Chili Piper (Dashboard).