All Systems Operational

About This Site

This is Chili Piper's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Chili Piper, don't hesitate to get in touch with us at support@chilipiper.com and we'll get back to you as soon as we can.

Chili Piper Operational
90 days ago
99.99 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Instant Booker Operational
90 days ago
99.98 % uptime
Today
Chrome Extension Operational
90 days ago
99.98 % uptime
Today
Calendar events ? Operational
90 days ago
100.0 % uptime
Today
Salesforce AP0 Operational
Google Apps Calendar Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jan 28, 2020

No incidents reported today.

Jan 27, 2020

No incidents reported.

Jan 26, 2020

No incidents reported.

Jan 25, 2020

No incidents reported.

Jan 24, 2020

No incidents reported.

Jan 23, 2020

No incidents reported.

Jan 22, 2020
Resolved - This issue has been resolved. App is back up. Apologies for the temporary outage.
Jan 22, 21:31 UTC
Investigating - We are investigating now. Updates shortly. App is currently down and users cannot login or access links/Instant Booker.
Jan 22, 21:30 UTC
Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020
Resolved - Issue has been resolved by Microsoft for all customers and we have not received any new reports. Thank you for your patience!
Jan 16, 15:40 UTC
Monitoring - Microsoft has fixed the issue and the fix will be rolled out in a few days across environments. You should start seeing service recovered very soon. We'll post an update when the fix is applied to 100% of customers.
Jan 8, 18:48 UTC
Investigating - We've received reports that users who use O365 as their Calendar are intermittently seeing Calendar Events being created 2x in their O365 Calendar. This appears to have started around Jan 3rd, 2020 per an update MS pushed to their API. We've been able to recreate this on our side as well. The behavior is the same as for the incident reported in November - https://status.chilipiper.com/incidents/k7fcdh8qr8c7

As a side effect of this issue, we'll sometimes send an email with this content: "The meeting was not created in your calendar. It looks like the calendar was not available at that time. Can you please make sure you create it in your calendar as soon as possible?"

To clarify, this doesn't affect events creation - meetings are still being created as expected, but two invites instead of one are being sent to attendees. When the general issue will be resolved by Microsoft, these emails being sent for these duplicate meetings will stop as well.
Jan 7, 13:11 UTC
Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.