All Systems Operational

About This Site

This is Chili Piper's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Chili Piper, don't hesitate to get in touch with us at support@chilipiper.com and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Booking - expand for components Operational
90 days ago
99.99 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Instant Booker ? Operational
90 days ago
100.0 % uptime
Today
Booking Links ? Operational
90 days ago
99.98 % uptime
Today
Instant Booker Chrome Extension ? Operational
90 days ago
100.0 % uptime
Today
Calendar events ? Operational
90 days ago
100.0 % uptime
Today
Email notifications & alerting Operational
90 days ago
100.0 % uptime
Today
ChiliCal Extension and ChiliCommand Operational
90 days ago
100.0 % uptime
Today
Demand Conversion Platform (Fire) Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Distro ? Operational
90 days ago
100.0 % uptime
Today
ChiliCal Operational
90 days ago
100.0 % uptime
Today
ChiliCal Scheduler (Handoff) ? Operational
90 days ago
100.0 % uptime
Today
Concierge Routing Operational
90 days ago
100.0 % uptime
Today
Google Cloud Storage Operational
Google Cloud DNS Operational
Salesforce API Operational
Google Calendar Operational
Zoom Web Portal Operational
Zoom Meetings Operational
Salesforce USA1 Operational
HubSpot CRM API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 21, 2025

No incidents reported today.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025
[Fire] Constant loading of Concierge services and no Handoff routers loading
Resolved - Our team was made aware of a wide-spread issue involving the ChiliCal scheduler for Handoff not loading routers, 404 pages being experienced, errors indicating a connection cannot be established, and perpetual loading of Concierge routes.

This issue was a result of unplanned database maintenance which triggered the temporary outage.

This does not appear to have impacted our legacy / classic services at this time. We are seeing all services up and running after a brief approximately 20 minute outage.
Mar 13, 15:30 UTC
Mar 12, 2025

No incidents reported.

Mar 11, 2025
Multiple Language Settings in browser cause a "Something Went Wrong Page"
Resolved - Issue is now resolved and users will no longer see the "Something Went Wrong" Page if they have multiple languages in their browser.

Thank you for your continued patience and understanding.
Mar 11, 09:51 UTC
Investigating - We are currently investigating an issue where Chili Piper Concierge or Scheduling links display a "Something Went Wrong" error page for users with multiple languages set in their Google Chrome settings. Our team is treating this with the utmost urgency, and we are working diligently to identify and resolve the cause. We will provide updates as soon as we have more information.
Mar 11, 22:00 UTC
Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

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