All Systems Operational

About This Site

This is Chili Piper's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Chili Piper, don't hesitate to get in touch with us at support@chilipiper.com and we'll get back to you as soon as we can.

Booking - expand for components Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Instant Booker Operational
90 days ago
100.0 % uptime
Today
Booking Links Operational
90 days ago
100.0 % uptime
Today
Instant Booker Chrome Extension Operational
90 days ago
100.0 % uptime
Today
Calendar events Operational
90 days ago
100.0 % uptime
Today
Email notifications & alerting Operational
90 days ago
100.0 % uptime
Today
ChiliCal Extension and ChiliCommand Operational
90 days ago
100.0 % uptime
Today
Demand Conversion Platform (Fire) Operational
90 days ago
99.98 % uptime
Today
Chat Operational
90 days ago
99.98 % uptime
Today
Distro Operational
90 days ago
100.0 % uptime
Today
ChiliCal Operational
90 days ago
100.0 % uptime
Today
ChiliCal Scheduler (Handoff) Operational
90 days ago
99.96 % uptime
Today
Concierge Routing Operational
90 days ago
99.96 % uptime
Today
Admin Center / Internal Assets Operational
90 days ago
100.0 % uptime
Today
Google Cloud Storage Operational
Google Cloud DNS Operational
Salesforce API Operational
Google Calendar Operational
Zoom Web Portal Operational
Zoom Meetings Operational
Salesforce USA1 Operational
HubSpot CRM API Operational
Google Cloud Platform Identity & Access Management Operational
Microsoft Azure Services Operational
90 days ago
100.0 % uptime
Today
Microsoft Office/O365 Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance – Full Platform Downtime May 9, 2026 05:00-08:00 UTC

We will be performing scheduled maintenance on Saturday May 9, 2026 from 05:00 to 08:00 UTC.

During this window, the Chili Piper platform will experience full downtime. While we expect the maintenance to be completed within approximately 1–1.5 hours, we have reserved a longer window to ensure a safe and smooth upgrade.

Impact:
All platform functionality will become unavailable. No new meetings can be scheduled, no routes will be performed. The platform admin/control center will be inaccessible. Notifications and reminders will not be sent.

This maintenance is required to perform critical database upgrades that improve performance, reliability, and security. Due to current technical constraints, a temporary full shutdown is necessary to safely complete this upgrade.

We will restore services as soon as the work is completed.

Thank you for your understanding and patience.

Posted on May 05, 2026 - 13:30 UTC
May 7, 2026

No incidents reported today.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026
Completed - The scheduled maintenance has been completed.
Apr 25, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 05:00 UTC
Scheduled - We will be performing approximately 2 hours of emergency maintenance affecting Rules services.

During this period:
* Rules and their conditions may not function as expected
* Most routes will fall back to the catch-all configuration
* If no catch-all is configured, such as in the Distro product, routing will fail

We understand this may cause disruption, and our team will be actively working to minimize impact and restore full functionality as quickly as possible. We appreciate your patience while we perform this maintenance.

Apr 24, 23:45 UTC
Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.