Experiencing Issues with Salesforce USA1 and Twilio SMS

About This Site

This is Chili Piper's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Chili Piper, don't hesitate to get in touch with us at support@chilipiper.com and we'll get back to you as soon as we can.

Booking - expand for components Operational
90 days ago
99.99 % uptime
Today
Booking Links Operational
90 days ago
100.0 % uptime
Today
Calendar events Operational
90 days ago
100.0 % uptime
Today
Email notifications & alerting Operational
90 days ago
100.0 % uptime
Today
ChiliCal Extension Operational
90 days ago
100.0 % uptime
Today
ChiliCal Scheduler (Handoff) Operational
90 days ago
99.96 % uptime
Today
Demand Conversion Platform (Fire) Operational
90 days ago
99.99 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Distro Operational
90 days ago
100.0 % uptime
Today
Concierge Routing Operational
90 days ago
99.96 % uptime
Today
Admin Center / Internal Assets Operational
90 days ago
100.0 % uptime
Today
MCP Server / Edge API Operational
90 days ago
100.0 % uptime
Today
Orchestrator Operational
90 days ago
100.0 % uptime
Today
Chili Assist Operational
90 days ago
100.0 % uptime
Today
Meeting Prep Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Spam Checker Operational
90 days ago
100.0 % uptime
Today
Providers Operational
90 days ago
100.0 % uptime
Today
Gong Operational
90 days ago
100.0 % uptime
Today
RingCentral Operational
90 days ago
100.0 % uptime
Today
Outreach Operational
90 days ago
100.0 % uptime
Today
Salesloft Operational
90 days ago
100.0 % uptime
Today
Google Cloud Storage Operational
Google Cloud DNS Operational
Salesforce API Operational
Google Calendar Operational
Zoom Web Portal Operational
Zoom Meetings Operational
Salesforce USA1 Partial Outage
HubSpot CRM API Operational
Google Cloud Platform Identity & Access Management Operational
Microsoft Azure Services Operational
90 days ago
100.0 % uptime
Today
Microsoft Office/O365 Services Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Degraded Performance
Gong Operational
90 days ago
100.0 % uptime
Today
Meeting Prep Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance – Full Platform Downtime Jul 11, 2026 09:00-10:30 UTC

We will be performing scheduled maintenance on Saturday, July 11, 2026 from 09:00 to 10:30 UTC.

During this window, the Chili Piper platform will experience full downtime. While we expect the maintenance to be completed within approximately 30-45 minutes, we have reserved a longer window (up to 1.5 hours) to ensure a safe and smooth upgrade.

Impact:
All platform functionality will become unavailable. No new meetings can be scheduled, and there will be no access to the Fire platform. No emails will be sent, and no reminders will be delivered.

This maintenance is an investment in scaling our platform further, as we have reached certain limits that currently prevent us from reserving additional compute resources in our existing clusters.

We will restore services as soon as the work is completed.

Thank you for your understanding and patience.

Posted on Jul 03, 2026 - 19:36 UTC
Jul 7, 2026

No incidents reported today.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.