All Systems Operational

About This Site

This is Chili Piper's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Chili Piper, don't hesitate to get in touch with us at support@chilipiper.com and we'll get back to you as soon as we can.

Booking - expand for components Operational
90 days ago
99.99 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Instant Booker Operational
90 days ago
100.0 % uptime
Today
Booking Links Operational
90 days ago
99.98 % uptime
Today
Instant Booker Chrome Extension Operational
90 days ago
100.0 % uptime
Today
Calendar events Operational
90 days ago
100.0 % uptime
Today
Email notifications & alerting Operational
90 days ago
100.0 % uptime
Today
ChiliCal Extension and ChiliCommand Operational
90 days ago
100.0 % uptime
Today
Demand Conversion Platform (Fire) Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Distro Operational
90 days ago
100.0 % uptime
Today
ChiliCal Operational
90 days ago
100.0 % uptime
Today
ChiliCal Scheduler (Handoff) Operational
90 days ago
100.0 % uptime
Today
Concierge Routing Operational
90 days ago
100.0 % uptime
Today
Admin Center / Internal Assets Operational
90 days ago
100.0 % uptime
Today
Google Cloud Storage Operational
Google Cloud DNS Operational
Salesforce API Operational
Google Calendar Operational
Zoom Web Portal Operational
Zoom Meetings Operational
Salesforce USA1 Operational
HubSpot CRM API Operational
Google Cloud Platform Identity & Access Management Operational
Microsoft Azure Services Operational
90 days ago
100.0 % uptime
Today
Microsoft Office/O365 Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 22, 2026

No incidents reported today.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026
Resolved - We have observed that our payment processor's API is stable again. Workspaces, licenses, and product-related menus should be available in-app again.

Since the issue occurred outside our ecosystem, we are still waiting to hear more details about the root cause from our payment processor team.

On our end, we have ongoing efforts to better handle third-party outages, aiming to prevent any interruptions to our workflows and license access in such scenarios.

Feb 19, 15:45 UTC
Investigating - Our team started investigating an issue where Workspaces and licenses are not loading for Admins. The issue appears to be related to our payment processor/billing service, whose own API is erroring. As we access this API for workspace-related data, such as licenses and even product access within the app, this causes the pages to become unresponsive.

This only affects the internal Admin Center, Workspaces access, and product-related menus within the app for Admins. It does not impact products or functionality, including booking, routing, and assignment.

We will keep this incident updated as soon as we have more updates.

Feb 19, 15:11 UTC
Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.