All Systems Operational

About This Site

This is Chili Piper's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Chili Piper, don't hesitate to get in touch with us at support@chilipiper.com and we'll get back to you as soon as we can.

Chili Piper Operational
90 days ago
99.97 % uptime
Today
Dashboard Operational
90 days ago
99.97 % uptime
Today
Concierge routing ? Operational
90 days ago
99.97 % uptime
Today
Instant Booker Operational
90 days ago
99.97 % uptime
Today
Booking Links Operational
90 days ago
99.97 % uptime
Today
Chrome Extension Operational
90 days ago
99.92 % uptime
Today
Calendar events ? Operational
90 days ago
100.0 % uptime
Today
Live Calls Operational
90 days ago
100.0 % uptime
Today
Google Cloud Storage Operational
Google Cloud DNS Operational
Salesforce API Operational
Google Calendar Operational
Zoom Web Portal Operational
Zoom Meetings Operational
Salesforce USA1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 12, 2022

No incidents reported today.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
Resolved - This issue was reported August 4th and was since resolved. Reports came in that invites were not being sent to prospects and that other email services, including reminders and notifications were not functioning. Our team determined that invites (meetings on Calendar) and notification emails were not sent to a subset of our customers during this time, and these meetings / emails are not recoverable. Meetings booked during this time may not have appeared on the prospect / assignee calendar.

The cause was that one of our new web services connected to notifications failed silently.

Our Site Reliability Team was able to resolve this issue as of 2:30pm EDT August 4. We have implemented further monitoring for this and other services so that if any impacting issues occur in the future, we will be able to mitigate the problem quickly and without user impact.

Aug 4, 13:00 UTC
Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.