We have reverted the change that initiated the Outlook add-in issues and will ensure future deployments are stable.
All impacted customers should be back up and running.
Posted Sep 19, 2024 - 16:36 UTC
Investigating
We are investigating issues with our production Outlook Add-in within our classic product suite for Microsoft customers. This may impact your ability to open the Instant Booker app within Outlook Desktop or Web.
Using Instant Booker from within Chili Piper directly will still function as expected. The standard Chrome Extension can still be used to book meetings directly form the extension itself, just not as buttons within Outlook.
Existing meetings will not be impacted. This does not impact Concierge form bookings, or meetings booked via booking links. Google customers are not impacted at this time.
Our Site reliability team is looking into this, and we expect a fairly rapid solution. Thank you for your patience in the meantime!
Posted Sep 19, 2024 - 14:11 UTC
This incident affected: Booking - expand for components (Instant Booker).