Emergency Maintenance Notice - Rules Assets

Scheduled Maintenance Report for Chili Piper

Completed

The scheduled maintenance has been completed.

Posted Apr 25, 2026 - 07:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 25, 2026 - 05:00 UTC

Scheduled

We will be performing approximately 2 hours of emergency maintenance affecting Rules services.

During this period:
* Rules and their conditions may not function as expected
* Most routes will fall back to the catch-all configuration
* If no catch-all is configured, such as in the Distro product, routing will fail

We understand this may cause disruption, and our team will be actively working to minimize impact and restore full functionality as quickly as possible. We appreciate your patience while we perform this maintenance.

Posted Apr 24, 2026 - 23:45 UTC

This scheduled maintenance affected: Demand Conversion Platform (Fire) (Chat, Distro, Concierge Routing).