Final database upgrade maintenance - downtime expected

Scheduled Maintenance Report for Chili Piper

Completed

The scheduled maintenance has been completed.

Posted Apr 27, 2025 - 11:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 27, 2025 - 07:00 UTC

Scheduled

We will be upgrading databases for all Demand Conversion Platform (Fire) services at this time, and downtime is expected. We are going to perform scheduled maintenance in advance of this to reduce the amount of downtime resulting from this upgrade.

This is the final maintenance routine expected for this upgrade process.

Posted Apr 16, 2025 - 13:06 UTC

This scheduled maintenance affected: Demand Conversion Platform (Fire) (Chat, Distro, ChiliCal, ChiliCal Scheduler (Handoff), Concierge Routing).