Duplicate reminders

Incident Report for Chili Piper

Resolved

Hi,

Around 06.20 PST some reminders were sent in duplicates. This was caused by an outage on Google's end which caused these emails to send in bulk.

At 06.30 PST we stopped all duplicate notifications and at 06.40 we pushed a fix to prevent this from happening in the future should Google experience downtime again.

Posted Dec 17, 2020 - 14:58 UTC

This incident affected: Booking - expand for components (Dashboard, Instant Booker, Instant Booker Chrome Extension, Calendar events).