Temporary issue logging in due to internal update

Incident Report for Chili Piper

Resolved

We are in the process of moving to a new billing / payment processor this morning. As a result, you may have temporarily lost the ability to login for a few seconds up to a few minutes, however this should not impact any workflows, routing, or bookings.

If you notice the inability to login, please wait 5-10 minutes and try again. If you continue to experience issues, feel free to reach out to support@chilipiper.com so that our Customer Love team can take a closer look for you!

Apologies in advance for the inconvenience this may have caused.

Posted Aug 19, 2025 - 14:30 UTC