Login issues reported within Chrome Extension / Instant Booker

Incident Report for Chili Piper

Resolved

This incident has been resolved.

Thank you for your understanding and patience on this and we are sorry for any inconvenience this issue might have caused you.

Posted Sep 08, 2022 - 15:40 UTC

Monitoring

Our engineering team identified the cause of the issue and a fix was created.

If you're still not able to see the Chili browser icon on Gmail, Outreach, etc, please clear the browser cookies and login through https://apps.chilipiper.com/login.html?success=true

Posted Sep 08, 2022 - 14:08 UTC

Identified

The issue has been identified and we are working to hotfix the issue now. Customers should start seeing this issue resolved as our internal caches clear.

Posted Sep 08, 2022 - 13:49 UTC

Investigating

We have received reports of login issues within our Chrome Extension and Instant Booker. This may cause the usual icons not to appear properly within your apps such as Gmail or Salesforce, and may not allow you to login to the extension properly.

Our engineering team is investigating the cause, so we will have more information on the fix shortly.

Posted Sep 08, 2022 - 13:39 UTC

This incident affected: Booking - expand for components (Instant Booker, Instant Booker Chrome Extension).